About RabbitX ®
RabbitX ® is a decentralized perpetuals exchange built for fast, low-cost derivatives trading. The protocol combines an off-chain/hybrid orderbook model and Layer-2 technology to deliver low-latency trading and reduced fees for perpetual futures. For official product pages, trading UI and roadmap see the main site and docs. :contentReference[oaicite:0]{index=0}
Common Login & Wallet Issues (what to check first)
- Connect wallet: RabbitX ® is permissionless — you must connect a compatible self-custody wallet (MetaMask/Enkrypt/other supported wallets) via the site’s
Connect Walletbutton. If you can't see your funds, ensure you are on the correct chain/network. :contentReference[oaicite:1]{index=1} - RabbitX ® Login not working: clear browser cache, disable extensions that block web3 (privacy blockers), try a different wallet or browser profile, and confirm you’re visiting rabbitx.com.
- App not working: update to the latest app release (Android/iOS), reinstall if persistent, and re-connect your wallet from the app. Official app listing is available on major app stores. :contentReference[oaicite:2]{index=2}
Account Recovery & 2FA / Authentication
Because RabbitX ® is a non-custodial/perpetuals DEX, "account recovery" generally means recovering your wallet (seed phrase/private key). If you used on-platform auth or linked email, follow the Docs & Help Center guidance for any platform-specific flows. If you lose 2FA codes for a custodial support feature, follow the official support steps in the documentation — never share private keys or seed phrases. :contentReference[oaicite:3]{index=3}
Troubleshooting: Error Connecting / 'Can't verify wallet' / Decline errors
- Confirm wallet network (Starknet/Ethereum layer as required) and sufficient gas/native token for chain operations.
- Refresh signature prompts: reject/close and re-initiate a fresh signature request from the site.
- Check browser console for CORS or RPC errors and switch RPC endpoints if necessary.
- If deposits/withdrawals decline, verify token approvals and contract addresses; consult the official docs or token listing pages before approving. :contentReference[oaicite:4]{index=4}
Official Resources
- Main site: https://rabbitx.com. :contentReference[oaicite:5]{index=5}
- Docs & Getting Started: https://docs.rabbitx.com. :contentReference[oaicite:6]{index=6}
- FAQ & developer API: docs.rabbitx.com/faq. :contentReference[oaicite:7]{index=7}
FAQ
- 1. How do I log into RabbitX ®?
- Use a supported self-custody wallet and click
Connect Walleton rabbitx.com. See the docs for supported wallets and networks. :contentReference[oaicite:8]{index=8} - 2. RabbitX ® login not working — what now?
- Try clearing cache, disabling blockers, switching browsers, and re-connecting your wallet. Ensure the wallet is unlocked and on the right chain.
- 3. Can I recover my account if I lose access?
- If you lose your wallet seed/private key that controls your RabbitX ® account, you cannot recover it. If you used any optional platform account features, follow support steps in the Docs. :contentReference[oaicite:9]{index=9}
- 4. How do I reset 2FA?
- Follow the official support/Docs reset flow if RabbitX ® offers custodial 2FA; otherwise recover access via your wallet seed. Never reveal your seed to support. :contentReference[oaicite:10]{index=10}
- 5. Why does my wallet fail verification?
- Common causes: wrong network, RPC errors, expired nonce or signature prompt timing out. Reconnect and re-sign when prompted.
- 6. Where can I get official help?
- Start at RabbitX ® Help/FAQ or official social channels (X/Twitter, Discord) linked from the site. :contentReference[oaicite:11]{index=11}